Service Assurance Specialist

1 week ago


Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000

Job Title: Service Assurance Specialist

Job Description:

We're a collaborative team with a supportive culture.

About the Role: We're seeking a proactive and customer-focused assurance specialist to join our Partner Relations team. As a point of contact, you'll be responsible for managing products and solutions, supporting complex assurance matters, managing escalations, and managing partnerships between stakeholders.

Key Responsibilities:

  • Act as a point of contact in Level 2 enquiries for voice and data products.
  • Direct contact with internal and external stakeholders, monitoring performance against key metrics.
  • Attend to customer requests and major incidents via our escalation or fast track process in compliance with service levels.
  • Ensure a high level of customer service is provided through the end-to-end Assurance process.
  • Maintain accurate records/documentation for all existing and planned network elements, systems, services, and/or circuits.
  • Develop and represent us in carrier and customer governance meetings.
  • Create and manage reports to improve quality of service and decisions.

Requirements: Experience in a Telecommunications service environment, preferably with incident management/response experience. Background or understanding of networks, engineering, NBN, or associated technologies is highly advantageous.



  • Melbourne, Victoria, Australia beBeeQuality Assurance Full time $90,000 - $120,000

    A job that requires software quality assurance and testing.Job OverviewTest and validate software applications to ensure they meet specifications.Develop test plans, execute tests, and identify defects.Analyze defects and create reports to guide problem-solving.Work with cross-functional teams to deliver projects on time.To succeed in this role, you will...


  • Melbourne, Victoria, Australia beBeeQuality Full time $90,000 - $110,000

    Quality Assurance SpecialistJob DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.Key Responsibilities:Collaborate with cross-functional teams to identify and address quality issuesAnalyze data to identify...

  • Assurance Specialist

    3 weeks ago


    Melbourne, Victoria, Australia Sportsbet Full time

    Join to apply for the Assurance Specialist - 12-month FTC role at Sportsbet4 days ago Be among the first 25 applicantsJoin to apply for the Assurance Specialist - 12-month FTC role at SportsbetMelbourne based role (WFH Monday and Fridays)About UsAt Sportsbet, we're all about bringing excitement to life for our 2 million customers. As part of the global...


  • Melbourne, Victoria, Australia beBeeQualitymanagement Full time $65,000 - $98,000

    Quality Assurance SpecialistOur organisation is seeking a highly skilled Quality Assurance Specialist to join our team.Key Responsibilities:Develop and implement quality control procedures to ensure the highest standards of product quality.Conduct regular audits and assessments to identify areas for improvement.Collaborate with cross-functional teams to...


  • Melbourne, Victoria, Australia Unisuper Full time

    **_Directly impact retirement outcomes for Australians nationwide _**:- **_Be part of a team dedicated to high-quality service and advice _**:- **_Grow your career in 2025 in a supportive, challenge-driven environment _****About Us**At UniSuper we're passionate about delivering great retirement outcomes for our members. We are a purpose-driven organisation...


  • Melbourne, Victoria, Australia beBeeQuality Full time $100,000 - $120,000

    Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team in a newly created position. The ideal candidate will have experience in maintaining ISO9001 systems and ensuring compliance.The successful candidate will be responsible for:Maintaining the quality management systemConducting internal audits to ensure system...


  • Melbourne, Victoria, Australia beBeeQuality Full time $90,000 - $110,000

    Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team.Main Responsibilities:


  • Melbourne, Victoria, Australia beBeeInspection Full time $77,000 - $95,500

    Quality Assurance SpecialistThe Quality Assurance Specialist plays a crucial role in ensuring that products meet the highest standards of quality. This position is responsible for inspecting and testing products to verify conformance to requirements.


  • Melbourne, Victoria, Australia beBeeQuality Full time $92,000 - $121,000

    Quality Assurance Specialist Our organization seeks a meticulous and detail-oriented Quality Assurance Specialist to uphold the highest standards of quality and safety within our facility. This role is ideal for professionals who possess a keen eye for detail and a passion for maintaining rigorous quality and environmental standards. As a Quality Assurance...


  • Melbourne, Victoria, Australia beBeeAssurance Full time $125,000 - $135,000

    Job DescriptionWe are seeking a highly skilled Quality Assurance (QA) Specialist to lead our team in ensuring the highest quality of our products and services.The QA Specialist will be responsible for strategizing, planning, managing, and reporting on QA activities for various projects. This includes identifying end-to-end and test scenarios, creating test...