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Customer Activation Specialist

2 months ago

Port Adelaide, Australia Workskil Australia Ltd Full time
{"About the Role": "

Workskil Australia Ltd is seeking a skilled Customer Activation Consultant to join our team in Port Adelaide, SA.

The successful candidate will be responsible for generating and managing innovative work type activities for our customers to enhance their chances of securing sustainable employment.

Key responsibilities include partnering with stakeholders to establish activities, supporting the Customer Activation Manager, and reviewing report data to aid sites with daily activation management.

This is a part-time (30 hours per week) fixed-term role until 15/08/2025.

", "Key Responsibilities": "
  • Develop and implement innovative work type activities to support customer employment goals.
  • Partner with stakeholders to establish and manage activities, including referral processes and schedules.
  • Support the Customer Activation Manager in identifying and creating activities to support sites.
  • Review report data to aid sites with daily activation management and identify performance and compliance issues.
", "Requirements": "
  • High level of interpersonal skills and ability to work effectively with culturally diverse clients, employers, and staff.
  • Strong skills in data entry, Microsoft Office suite, and typing (minimum 30 words per minute).
  • Ability to create employment pathway opportunities and read reports to identify performance and compliance issues.
  • Current driver's licence and minimum Certificate IV in Employment Services or Career Development.
  • Minimum 12 months experience in Employment Services.
", "About Us": "

Workskil Australia Ltd is a national not-for-profit and charitable organisation providing employment, work experience, disability, youth, Indigenous, and community services across Australia.

We promote a positive team culture, value excellent customer service, and look for employees who have a genuine passion for working with those in need.

", "Remuneration": "

A competitive salary will be negotiated commensurate with skills and experience.

As a public benevolent institution, we can offer a portion of the salary through tax-effective salary packaging.

", "How to Apply": "

Please submit a cover letter and resume, combined into one file as a PDF or Word document.

Incomplete applications will not be considered.

", "Equal Opportunity Employer": "

Workskil Australia Ltd is an inclusive, equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse backgrounds, and applicants with a disability.

", "Contact Information": "

Please do not contact us with your application.

", "Disclaimer": "

Workskil Australia Ltd reserves the right to shortlist and interview applicants whilst this advertisement is open.

", "Language": "

The language of this role is English.

", "Language Code": "en-US"}