Account Manager

We are a leading manufacturer and supplier of pipeline systems in Australia, committed to solving the country's water challenges through innovative solutions.

We are seeking an experienced Account Manager to join our team, responsible for growing and retaining our customer base across multiple market sectors.

• Identify customer needs and business challenges, matching them with our innovative products and services.
• Manage an existing portfolio, identify opportunities for up-selling and cross-selling, and present valued solutions based on customer and market insights.
• Provide excellent service-based account management and representation to merchants, civil contractors, irrigation specialists, consultants, installers, and industry bodies.
• Maintain and improve the customer base in your assigned territory/market segment through planned individual account support.
• Develop product share of wallet opportunities with your assigned customer base.
• Utilise sales skills to secure sales through effective negotiation and value positioning.
• Use Salesforce (CRM) and other data insights to understand customer buying profiles and pricing trends.
• Stay updated with market conditions, industry trends, and competitive products.
• Collaborate with cross-functional teams to execute account plans and ensure client success.
• Demonstrate safe work processes and comply with Iplex safety policies and procedures.

• Experience in internal or external sales.
• Background in the water or plastics industry is advantageous.
• Strong computer literacy skills with Salesforce experience.
• Effective interpersonal skills for dealing with customers and team members.
• Strong negotiation skills to balance business and customer needs.
• Ability to influence individuals to achieve outcomes.
• Ability to review processes and find efficiencies and improvements.

We offer a competitive salary, tool of trade car, and quarterly bonus scheme. You will also enjoy a hybrid work environment, ongoing training and development, and the opportunity to work in a diverse and inclusive team.