Exceptional Customer Service Specialist

2 days ago


Penrith Municipality, Australia beBeeCustomer Full time $80,000 - $110,000
Customer Experience Expert

We are seeking a highly motivated and customer-focused sales professional to join our team.

The ideal candidate will have a passion for delivering exceptional customer service and creating memorable experiences.

Key Responsibilities:
  • Provide a personalized and engaging customer experience from enquiry through to delivery
  • Showcase deep product knowledge to educate customers on vehicle features and benefits
  • Manage the complete sales process including test drives, trade-in evaluations, paperwork, and post-sale follow-ups
  • Utilize digital tools to accurately maintain customer records and manage sales activity
  • Collaborate with colleagues across departments to deliver a consistent and flexible experience across all customer touchpoints
About You:
  • You are a customer-focused individual who thrives in a dynamic sales environment
  • Proven experience in an automotive sales role is essential
  • Specific experience with Utes and Trucks, and an understanding of customer needs in this segment is essential
  • A genuine interest in the automotive industry and enthusiasm for the products we represent
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office and confidence using digital platforms
  • Availability to work Saturdays (with a weekday off in lieu)
  • A valid driver's licence
  • Thorough and ongoing training provided to support you in all aspects of your role
  • Career and development opportunities – providing you with a sense of purpose and direction
  • Supportive team environment – we foster a positive and supportive team culture
  • Recognition and Rewards – we recognize individual and team accomplishments
  • Access to our employee benefits program including company car rental program and discounts on vehicle purchases


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