Frontline Healthcare Support Professional

2 weeks ago


Adelaide, South Australia beBeeCustomerService Full time $54,000 - $58,000
Job Title

Hindmarsh Bowden Health Group has 1 position available to join our busy team:

A permanent full-time receptionist with a 9-day fortnight schedule.

Our company operates two clinics, Hindmarsh Bowden Health and Fitzroy Medical Clinic. The successful applicant must have proven interpersonal skills, organizational skills, excellent customer service skills, high computer proficiency, and the ability to work under pressure in a challenging environment.

  • Provide timely, professional, friendly, and empathetic customer service both in person and over the phone.
  • Evaluate patients' needs for immediate and ongoing care before and after consultation.
  • Accurately process patient payments via cash, EFTPOS, and direct bill transactions.
  • Communicate effectively with patients, doctors, practice nurses, management, and other support staff at all times.

Essential Criteria:

  • Demonstrate organisational and administrative skills.
  • Excellent written and verbal communication skills.
  • Ability to communicate comfortably and effectively with a diverse community.
  • Exceptional telephone manner.
  • Ability to accurately record and transfer messages.
  • High level of computer proficiency and experience with software is desirable.
  • Ability to multitask and work under pressure.
  • Current Police Clearance.

Medical reception experience for at least 12 months in a General Practice setting is essential.

Uniform provided.

Previous applicants need not apply.

Enquiries can be directed to Andrea Burfoot.

Benefits:

  • Maternity leave.
  • Parental leave.
  • Professional development assistance.

Ability to commute/relocate: Hindmarsh, SA 5007 (required).

Experience:

  • Medical admin: 1 year (preferred).

Work Authorisation: Australia (required).

Work Location: In person.

As a medical receptionist, you will be the first point of contact for our business, providing exceptional customer service to patients, doctors, and other stakeholders. You will ensure seamless communication and coordination among teams, manage patient data and records, and perform various administrative tasks with attention to detail and efficiency.

The ideal candidate will possess strong interpersonal and organisational skills, be proficient in computer software, and demonstrate a commitment to delivering high-quality patient care. This is an exciting opportunity to join a dynamic team and contribute to the delivery of exceptional healthcare services.

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