Employment Retention Specialist
2 days ago
About Us
We are a social enterprise dedicated to empowering individuals with disability to lead fulfilling and independent lives.
As an Employment Retention Specialist, you play a vital role in supporting participants to maintain sustainable employment outcomes. This position focuses on providing ongoing guidance, mentoring, and practical assistance to both participants and employers to help resolve workplace challenges, strengthen retention, and promote long-term success.
Key Responsibilities:- Ensure each participant's individual needs and aspirations for employment are at the center of your focus.
- Provide tailored support to participants to help them maintain sustainable employment.
- Mentor participants and offer specialised assistance to address workplace or personal barriers.
- Engage with local industries and stakeholders to identify growth opportunities.
- Monitor placement progress and outcomes and communicate any risks to relevant team members.
- Analyse participants' reported hours and income, supporting accurate reporting and compliance.
- Maintain clear records of participants' ongoing employment, services provided, and participant support.
- Communicate proactively with team members regarding any job loss, potential job loss, or significant reduction in hours.
This role includes a company vehicle and requires strong interpersonal and communication skills, problem-solving, conflict resolution, administration, and compliance capabilities.
You will work towards targets and KPIs, be resilient in nature, and thrive in a continuously changing environment.
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