Food and Beverage Ambassador

2 days ago


Brisbane, Queensland, Australia Accor Apartments & Realty Full time

About the Role

We are seeking a skilled Food and Beverage Attendant to join our team at Accor Apartments & Realty. As a Food and Beverage Attendant, you will play a vital role in delivering exceptional customer experiences and ensuring the highest standards of service.

Key Responsibilities

  • Provide Warm and Welcoming Service
    • Create a friendly and approachable atmosphere, ensuring every guest feels valued and cared for.
    • Develop a deep understanding of our culinary offerings, enabling you to make informed recommendations and enhance the dining experience.
  • Upsell and Promote
    • Elevate the dining experience by suggesting personalized food and beverage pairings, showcasing your expertise and passion for hospitality.
    • Confidently communicate with guests and colleagues to ensure seamless teamwork and exceptional service.
  • Maintain a Clean and Organized Environment
    • Take pride in setting up and packing service areas meticulously, ensuring a clean and welcoming space for guests.
  • Develop Your Skills
    • Proactively source information to increase your product knowledge, staying up-to-date on the latest culinary trends and techniques.

Requirements

  • Proven track record in customer service within the hospitality sector.
  • Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service, and coffee crafting skills.
  • Adaptable within diverse food & beverage settings, with flexibility across different schedules.
  • Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory.
  • Passion for engaging with patrons and collaborating within a team of diverse professionals.

About Accor Apartments & Realty

We are a leading hospitality company, committed to delivering exceptional experiences and fostering a culture of inclusivity and growth. We invite you to join our team and contribute to shaping the future of hospitality.



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