Healthcare Operations Assistant

2 days ago


Melbourne, Victoria, Australia The Alfred Full time

The Alfred is seeking a Healthcare Operations Assistant to join our team. In this role, you will work closely with the Operational Nurse Manager on first floor psychiatry and the Manager, Ward Clerks to deliver high-quality patient care and improve the support, supervision, and development of Ward Clerks across the health service.

About the Role

You will be responsible for establishing and implementing Ward Clerk training programs, improving patient administration data quality, and providing a central mentoring and escalation resource. You will also work closely with the Operational Nurse Manager on first floor psychiatry and the Manager, Ward Clerks to improve the support, supervision, and development of Ward Clerks across the health service.

About You
  • You will have experience in a healthcare setting.
  • You will have knowledge of medical terminology and clinical practice.
  • You will have recent experience as a Ward Clerk within the Psychiatry Program.
  • You will have demonstrated computer literacy including Microsoft Office Applications (Word, Excel, and Email), iPM & Cerner.
Key Responsibilities
  • Improving patient administration data quality.
  • Establishing and implementing Ward Clerk training programs.
  • Providing a central mentoring and escalation resource.
Benefits
  • A competitive salary.
  • Salary packaging option.
  • Discounted health insurance.
  • Car parking (subject to availability).
  • An onsite gym (The Alfred only).
  • Child care services (The Alfred only).
  • A close proximity to public transport and cafes.


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