Higher Education Advisor

1 week ago


Melbourne, Victoria, Australia Swinburne University of Technology Full time
About the Position
We are seeking a highly skilled Higher Education Advisor to join our team, who can provide guidance and support to current students regarding financial services. This position plays a key role in supporting the overall wellbeing and academic journey of our students.

In this role, you will deliver advice and information through various channels, including targeted resources, seminars/webinars, individual appointments, and case management. You will also assess applications for student emergency grants and loans, ensuring alignment with the University's policies.

About You
To be suitable for this role, you will need to have experience in the below key accountabilities:
  1. Demonstrated understanding of disadvantage and experience in providing information, assistance and case work to students living in complex circumstances
  2. Extensive experience in financial assessment, knowledge on tenancy, equity and financial issues including a working knowledge of Centrelink processes
  3. Ability to build and maintain effective relationships with students, multidisciplinary teams, and other stakeholders
  4. Excellent interpersonal, written and verbal communication skills


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