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Higher Education Policy Advisor

1 week ago

Melbourne, Victoria, Australia RMIT University Full time
About the Team
The Academic Registrar's Group (ARG) is responsible for activities underpinning the student lifecycle from enrolment through to graduation. As a member of this team, you will contribute to maintaining the office's high service delivery standards and identifying opportunities for continuous improvement.

Key responsibilities include:

  • Supporting the Executive Officer in facilitating the core functions of the office.
  • Providing expert advice and guidance on student administrative matters.
  • Managing enquiries and complex student matters referred by other offices.

To succeed in this role, you'll need:

  • Substantial experience working in the Higher Education sector and understanding of academic policies and processes.
  • Highly developed diagnostic, analytical and conceptual skills, with excellent attention to detail and ability to think creatively.
  • Excellent interpersonal and verbal communication skills, with ability to convey complex information effectively.
  • Proven ability to build and maintain effective relationships with stakeholders and consult, collaborate, negotiate and influence others.
  • Exceptional organisational and time management skills, with proven ability to plan and deliver within tight timeframes.