Senior Logistics Operations Manager

This is a critical leadership role in our logistics operations team, overseeing the management of end-to-end supply chain processes across Australia and New Zealand. Reporting to the APAC Logistics leadership team, you will be responsible for ensuring efficient, compliant, and cost-effective warehousing and logistics operations across the region.

As a seasoned logistics professional, you will have a proven track record of managing third-party relationships and influencing internal stakeholders to align operations with customer needs. You will also have strong experience managing inventory control, warehouse performance, and optimizing stock movement and working capital.

The successful candidate will play a critical role in driving operational improvement through data-driven decision-making, systems review, and process optimization. You will lead local logistics meetings and interface with global logistics counterparts to ensure seamless collaboration and communication.

In this role, you will manage all 3PL, freight forwarding, and transportation partners, oversee stock accuracy and flow, and collaborate closely with internal teams across Sales, Finance, Customer Service, and Repair. This is a high-impact, hands-on role suited to a logistics and supply chain leader who combines operational rigour with a continuous improvement mindset.

Key Responsibilities:

• Manage performance and compliance of 3PL and transport providers across AU & NZ
• Oversee inventory accuracy, stock reconciliation, and monthly/annual stock takes
• Coordinate inbound and outbound freight, ensuring timely and quality delivery
• Lead warehouse invoice verification, PO receipt validation, and GIT reporting
• Collaborate with sales and customer service teams on availability and fulfillment
• Ensure all logistics activities comply with Australian import/export regulations
• Drive operational improvement through data, systems, and process review
• Manage procurement processes including RFQs and logistics tenders
• Support returns, refurbishment, and scrapping processes with the Service team
• Lead local logistics meetings and interface with global logistics counterparts

Requirements:

• Commercial Acumen & Business Partnering – Proven ability to manage third-party relationships and influence internal stakeholders to align operations with customer needs
• Inventory & Stock Flow Oversight – Strong experience managing inventory control, warehouse performance, and optimizing stock movement and working capital
• Transport & Supply Chain Management – Skilled in managing freight forwarders, SLAs, tenders, and ensuring compliance with local customs and regulatory frameworks
• Reporting & Compliance Expertise – Confident in overseeing PO validation, invoice reconciliation, and contributing to audits, stocktake processes, and risk mitigation
• Analytical & System Capability – Advanced understanding of ERP/logistics systems (ideally JD Edwards), data-driven approach to logistics performance, and continuous improvement

About the Opportunity:

This is an exciting opportunity to join a high-performance business at the intersection of consumer electronics and health technology. As a member of our logistics operations team, you will play a critical role in driving operational excellence and delivering high-quality services to our customers.

We are seeking a seasoned logistics and supply chain leader who combines operational rigor with a continuous improvement mindset. If you are a results-driven professional with a passion for logistics and supply chain management, we encourage you to apply for this challenging and rewarding role.