
Intensive Tenancy Support Specialist
1 day ago
We are seeking a dedicated professional to join our team in providing intensive tenancy support to Aboriginal communities.
About the Role
This purpose-driven role involves working alongside First Nations individuals and families experiencing complex challenges, helping them to stabilise and sustain their housing.
You will provide intensive, wraparound support to First Nations peoples whose tenancy is at risk, using strengths-based, culturally safe and trauma-informed approaches.
- Develop tailored case plans that address tenancy challenges and promote wellbeing.
- Support tenants to improve and sustain property conditions by addressing root causes, including health and wellbeing factors.
- Lead and participate in multidisciplinary case conferences that keep the tenant's voice and goals at the centre of every decision.
- Empower tenants through connection to community, practical support, advocacy, and referrals to both internal and external services.
- Maintain accurate case records and contribute to program reporting and continuous improvement.
- Engage in ongoing learning, sharing best practices, and staying up-to-date with legislation and service networks that support First Nations communities.
Requirements
To be successful in this role, you will have:
- A background in Social Work, Community Services, Youth Work, Counselling, Mental Health or Drugs and Alcohol support.
- Experience working with First Nations people, communities, and cultural protocols.
- The ability to manage complex caseloads guided by culturally safe practice.
- Knowledge of trauma-informed, strengths-based practice in community settings.
- Understanding of housing issues and social justice principles.
Why This Role?
This role offers the opportunity to make a meaningful difference in the lives of First Nations individuals and families.
You will be part of a dedicated team that is committed to providing high-quality support services that promote independence, dignity, and respect for all clients.
As a valued member of our team, you will receive comprehensive training, regular supervision, and opportunities for professional growth and development.
We offer flexible work options, salary packaging, learning programs, professional development pathways, paid study leave, education assistance, employee wellbeing programs, and more.
Key Performance Indicators
Your success in this role will be measured by your ability to:
- Provide high-quality support services that meet the needs of First Nations clients.
- Build strong relationships with clients, colleagues, and other stakeholders.
- Contribute to the development and implementation of effective case management strategies.
- Participate in ongoing learning and professional development to enhance your skills and knowledge.
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