Operations Coordinator

5 days ago

Adelaide, South Australia beBeeLeadership Full time $78,000 - $89,000

We are seeking a seasoned Operations Coordinator to lead our Front Office team. As a key member of our leadership, you will play a vital role in delivering exceptional service throughout the hotel.

Key Responsibilities:

  • Foster a positive and inclusive work environment by coaching and supporting team members.
  • Lead the guest experience at check-in and check-out with professionalism and poise.
  • Proactively seek feedback from guests and resolve any issues to their satisfaction, demonstrating excellent conflict resolution skills.
  • Ensure safety and security standards are consistently achieved in the hotel.
  • Drive Loyalty member experiences and onboard new members, exceeding their expectations.
  • Provide support across other departments as required, demonstrating flexibility and adaptability.

Requirements:

  • Experience in Hotel Front Office as an Assistant/Duty Manager or Team Leader.
  • Computer literate with experience in Opera Cloud or similar PMS, Microsoft Word, and Outlook.
  • Current and Valid First Aid Certificate + CPR.
  • Hold RP Badge and Responsible Service of Alcohol valid in South Australia.
  • Availability to work varied shifts from early mornings to late evenings, including weekends and Public Holidays as per business demands.
  • Must hold an Australian National Police clearance and Working with vulnerable people checks (or is willing to obtain one).

Benefits:

  • Accommodation discounts through our global network.
  • Ongoing training and development opportunities.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Duty meals.
  • Laundered uniform.

Our commitment to Diversity & Inclusion:

  • We welcome you as you are and you can find a job and brand that matches your personality.
  • We support you to grow and learn every day, making sure that work brings purpose to your life.

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