Meetings and Events Specialist

7 days ago


Perth, Western Australia Serco Full time

Meetings and Events Specialist

We are seeking a Meetings and Events Specialist to join our team at Serco Caledonian Sleeper in Perth. In this role, you will play a key part in delivering exceptional events and meetings experiences for our clients, while driving revenue growth and contributing to the success of the venue.

Your responsibilities will include coordinating event logistics, such as venue booking, catering, and technical requirements, as well as assisting with marketing initiatives to promote the venue. You will also work closely with stakeholders to understand their event needs and preferences, ensuring tailored solutions that meet their expectations.

To succeed in this role, you must have excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike. You should also be highly organized and able to prioritize tasks effectively, with a keen eye for detail and a proactive approach to problem-solving.

Main Responsibilities:
  • Coordinate event logistics, including venue booking, catering, and technical requirements.
  • Assist with marketing initiatives to promote the venue and drive revenue growth.
  • Work closely with stakeholders to understand their event needs and preferences, ensuring tailored solutions.
  • Build strong relationships with clients and colleagues, providing exceptional customer service and support.
  • Prioritize tasks effectively, managing multiple projects simultaneously and meeting deadlines.
  • Identify and capitalize on opportunities to upsell or cross-sell services, contributing to revenue growth.


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