Customer Experience Specialist

1 month ago

Raymond Terrace, New South Wales, Australia Dusk Full time
{"title": "Customer Assistant Role Overview", "content": "Ignite Joy in Every Customer

As a Customer Assistant at Dusk, your mission is to deliver exceptional experiences that leave customers glowing with satisfaction. You will be the face of our brand, showcasing our products and services in a way that exceeds customer expectations.

Key Responsibilities
  • Provide perfect customer experiences, ensuring every interaction is memorable and enjoyable.
  • Drive sales and achieve key performance indicators (KPIs) to ensure store success.
  • Work with visual merchandising to create a captivating store environment that inspires customers.
  • Share your knowledge of our candles and homeware products to illuminate customers' paths.
  • Maintain a visually enticing store environment that showcases our products.
  • Collaborate with colleagues to create a harmonious work environment and ignite the spirit of teamwork.
About You
  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • A team player who embraces the power of unity and cooperation.
  • A can-do attitude, always ready to go the extra mile.
  • A commitment to continuous improvement and a desire to learn and grow.
  • A positive and energetic approach to work, making every customer interaction a delightful experience.
Benefits
  • A generous team member discount on our range of candles and homewares.
  • The opportunity to participate in the Dusk monthly bonus program.
  • A supportive environment that nurtures your growth and development.
  • The chance to 'start here, go anywhere' and build a career that shines as brightly as a well-lit candle.

If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you to join the Dusk team and let your personality shine.

", "lang_code": "en"}

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