Customer Service and Reception Specialist
9 hours ago
We are seeking a highly motivated and customer-focused Customer Service and Reception Specialist to join our team at Belgravia Health & Leisure Group Pty Ltd.
About the RoleThis is an exciting opportunity for a friendly and energetic individual to provide exceptional customer service, handle cash transactions, and support our Learn To Swim program and carnivals. As a key member of our front-of-house team, you will be responsible for delivering first-class services to our customers, promoting our centers' services and programs, and developing strong relationships with our members and visitors.
Key Responsibilities- Cash Handling and Point of Sale: Apply sound cash handling principles and utilize Point of Sale (POS) systems efficiently.
- Customer Service: Provide excellent customer service to all customers, both in person and over the telephone, ensuring a positive experience.
- Membership Sales and Support: Offer information and sell memberships to customers inquiring about our offerings.
- Center Promotion: Promote our centers' services and programs to customers, accepting bookings and enrolments as required.
- Positive Attitude: A friendly, helpful, and energetic work style is essential for success in this role.
- Technical Skills: Familiarity with software packages and point of sale systems is necessary.
- Previous Experience: While previous experience in a similar role is desirable, we encourage candidates with a customer service mindset to apply.
Belgravia Health & Leisure Group Pty Ltd is committed to providing a child-safe environment. Successful applicants will be required to undergo a national police check and a Working with Children check. We are an equal opportunities employer and welcome applications from diverse backgrounds.
Salary and BenefitsThe estimated salary range for this position is AU$45,000 - AU$55,000 per annum, depending on experience. In addition to a competitive salary, you will enjoy free facility access and opportunities for career growth and development within our entrepreneurial organization.
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