Tech Support Specialist

2 weeks ago


Gosford, New South Wales, Australia NSW Government Full time
Company Overview

We are a health service that touches thousands of lives across the Northern Sydney Local Health District. Our teams have meaningful, interesting and rewarding work every day.

Job Description

The position of Hardware Support Technician exists within the Digital Health Services (DHS) division of the Northern Sydney (NS) and Central Coast (CC) Local Health Districts (LHD). This role plays a crucial part in providing technical assistance and support for hardware-related issues to customers.

Required Skills and Qualifications

We are seeking an individual with relevant tertiary qualifications in Information Technology, and/or equivalent demonstrated experience. Proven experience as an end user support technician or similar role, with strong knowledge of hardware, software, peripherals, and accessories is also required.

Benefits

This permanent full-time position offers a competitive salary range of $1,618.21 - $2,152.82 per week. Located close to beaches on the Central Coast, this role provides a great work-life balance opportunity.

Key Responsibilities
  1. Configure, deliver and install PCs/Laptops
  2. Diagnose and troubleshoot hardware problems
  3. Offer timely and effective solutions

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply. Candidates will need to meet the following criteria:

  • Relevant tertiary qualifications in Information Technology, and/or equivalent demonstrated experience
  • Proven experience as an end user support technician or similar role, with strong knowledge of hardware, software, peripherals, and accessories
  • Proven experience in the provision of support in a complex environment, with demonstrated problem solving skills

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