Human Resources Specialist

2 days ago

Hobart, Tasmania, Australia beBeeDiversity Full time $110,000 - $140,000
Job Opportunity: Complex Case Officer or Manager

We are seeking talented professionals to join our Conduct, Performance and Reviews team as HR Complex Case Officers or Managers.

  • Preliminary and formal investigations of suspected breaches of the APS Code of Conduct
  • Management of employee complaints
  • Reviews of action/employment decisions
  • Formal underperformance processes
  • Alternative dispute resolution and/or mediation

As an APS 6 HR Complex Case Officer, you will:

  • Manage/investigate complex, sensitive cases with guidance from your EL 1 Team leader
  • Interpret and apply relevant legislation, policy, and the ATO Enterprise Agreement
  • Write and present clear and credible briefings, reports and recommendations
  • Identify and escalate risks appropriately, providing informed analysis and options
  • Help improve HR policies and processes so that they are contemporary and best practice
  • Build trusted relationships with stakeholders, including union representatives and managers, and contribute actively to a respectful, ethical and inclusive team culture

As an EL 1 HR Complex Case Manager (Team Leader), you will:

  • Manage/investigate complex, sensitive cases independently, and develop case handling strategies for high-risk matters that cut across case type
  • Interpret and apply relevant legislation, policy, and the ATO Enterprise Agreement
  • Prepare and present clear, concise, and credible briefings, reports, and written recommendations
  • Give clear, credible advice to managers and senior executives, guiding them to navigate risks and make sound, defensible decisions aligned with APS standards
  • Lead the development or review of HR policies and processes so that they are contemporary and best practice
  • Build trusted relationships with stakeholders, including senior leaders, union representatives and managers
  • Supervise and coach employees, and foster an inclusive, ethical and respectful team culture

These roles may be offered on an ongoing or non-ongoing basis in Brisbane CBD, Canberra, Hobart or Sydney CBD. We embrace the strength of diversity — through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.

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