Human-Centered AI Design Leader

4 weeks ago


Melbourne, Victoria, Australia Suncorp Group Full time

**Job Description:**

As our UX and AI Design Manager, you will play a key role in shaping Suncorp's AI and UX capabilities, ensuring that our AI program remains accessible, impactful, and human-centered.

About the Role:

  • Define UX capabilities for AI teams, develop learning resources, and coach team members in AI-focused UX methodologies
  • Enhance design systems, address toolset gaps, and create frameworks that support scalable AI delivery
  • Define and refine design principles to guide customer-facing GenAI applications, ensuring ethical, safe, and user-friendly experience
  • Work closely with AI and innovation teams, providing UX expertise and consultancy on key AI initiatives

About You:

  • Tertiary degree in a relevant field with advanced expertise in design systems and interaction design
  • Strong background in UX/UI design, including applied knowledge in AI use cases and user interactions with GenAI
  • Proven ability to coach and mentor others, lead workshops, and facilitate design-focused learning
  • Hands-on experience with tools like Figma, and the ability to adapt design principles for AI contexts

About Us:

  • Discounts and offers on a range of retail favourite stores as well as insurance products
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave
  • Invest in your brighter future with ongoing study support and career development programs;
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

Your Salary Package: $120,000 - $150,000 per annum, plus benefits.

Location: Flexible options of Brisbane, Sydney or Melbourne.



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