Death Care Specialist

6 days ago

Council of the City of Ryde, Australia beBeeFuneral Full time $50,000 - $80,000

We offer a unique opportunity for individuals who are passionate about helping others during difficult times.

Working with us is truly rewarding, as you will have the chance to make a meaningful difference in the lives of families across Australia, New Zealand and Singapore. Our team provides essential services to families as they celebrate the lives of their loved ones.

About the Role

This role involves working closely with families to plan and coordinate all aspects of the funeral service for their loved one. You will be responsible for guiding them through the process, offering solutions and providing support and guidance on the day of the funeral.

  1. Plan, coordinate and implement all aspects of the funeral service for a family, including informing them of various options available to honour their loved one.
  2. Work closely with the family from first contact, providing them with the necessary information and responding to their requests with service options and solutions.
  3. Implement the funeral plan on the day, direct the team and provide support and guidance for the family.
Key Skills and Qualifications

To be successful in this role, you will require:

  1. A strong customer service ethos, with a focus on delivering exceptional service, problem-solving and customer satisfaction.
  2. A professional attitude, with an empathetic and compassionate approach towards people.
  3. The ability to work effectively with grieving families and the deceased.
  4. Excellent communication skills, with a high attention to detail.
  5. Korean language skills desirable but not mandatory.
  6. A full unrestricted driver's license.
Benefits

We offer a range of benefits that will help you grow both personally and professionally. These include:

  1. Opportunities for career progression, with over 20% of our roles appointed from within.
  2. A supportive and inclusive workplace culture.
  3. A competitive salary package and access to our Thrive benefits program.
  4. Ongoing training and development opportunities.
About Us

We are committed to building a respectful, diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all ages, nationalities, abilities and cultures.

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