Plant Operations Coordinator

1 month ago

Sydney, New South Wales, Australia Rentokil Initial Full time

Company Overview

Ambius, a premier creator of ambiance for businesses, enriches the work experience and delivers a productive environment enabling people to thrive.

As a leading provider of interior/exterior landscaping services, Ambius engages clients and their staff through the health benefits of plants.

Salary: $60,000 - $80,000 per annum

Job Description:

  • Organize and schedule regular field service activities in Team
  • E nsure all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
  • Coordinate installations and jobs for completion within divisional time frames and expectations
  • Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
  • Manage all paperwork and administration related to service activities and routing of documents for entry into Branch Contracts Computer System
  • Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
  • Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
  • Maintain reporting spreadsheets within timeframes

Required Skills and Qualifications:

  • Excellent phone etiquette
  • Strong written and verbal communication skills
  • Strong computer skills
  • Ability to give clear instructions
  • Strong collaboration skills
  • Strong time management skills
  • Previous experience in a similar role, or fast-paced office environment

Benefits:

  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The chance to work with a leading company in the industry
  • A competitive salary and benefits package

Others:

We are looking for a highly motivated and organized individual to join our team as a Plant Operations Coordinator. If you have excellent communication skills, strong organizational abilities, and a passion for providing exceptional customer service, we encourage you to apply.

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