
Friendly Community Support Officer
2 weeks ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to deliver exceptional customer experiences across our operations.
The primary responsibility of this role is to provide top-notch customer service, ensuring a positive experience for all customers. Key areas of responsibility include:
Main Responsibilities:
- Providing excellent customer service to all customers, both in person and over the telephone
- Promoting our services and programs to customers and accepting bookings and enrolments
- Developing and maintaining good working relations with customers
- Promoting and exercising good public relations at all times
About the Role:
This is an exciting opportunity for passionate and friendly individuals who enjoy delivering outstanding customer experiences and making a lasting impression.
We value positive, friendly, helpful, and energetic work styles. Computer literacy and familiarity with software packages and point-of-sale systems are essential. Experience in the leisure industry is desirable but not necessary. A current First Aid Certificate (Workplace Level 2), CPR Certificate, Police Check, and Working with Children Check are also required.
Benefits:
Our employees enjoy free facility access and multiple casual positions are available. We are committed to providing a child-safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check.
About Us:
We operate 250 locations across Australia and New Zealand and offer a range of health clubs, wellness and spa, golf, aquatic, and sporting venues. Our entrepreneurial organisation offers great career paths and development opportunities.
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