Operational Governance Expert

1 week ago

Melbourne, Victoria, Australia beBeeGovernance Full time $137,290 - $183,610

We are seeking an experienced professional to lead our operational governance function, working closely with Performance Management, Quality Assurance, and Service Support to drive operational risk management excellence.

This role will oversee incident management, Line 1 risk, and business rules compliance to safeguard operational integrity. Key responsibilities include:

  • Leading the operational governance function to uphold high standards in risk governance and operational excellence, collaborating with Governance teams.
  • Overseeing incident management, Line 1 risk, and business rules compliance to safeguard operational integrity.
  • Chairing and leading key forums to address governance and compliance issues.
  • Managing the incident management framework for member and employer experience, ensuring prompt and effective responses.
  • Driving continuous improvement of the business rules framework and ensuring compliance with obligations such as CPS230 and FAR.
  • Collaborating effectively with all functions within the member and employer experience division.

The ideal candidate will have a proven track record in risk management, mitigation, and controls, preferably within superannuation funds. They should also possess:

  • Demonstrated expertise in Line 1 risk management and incident resolution.
  • A strong stakeholder management skillset, with the ability to collaborate and influence at all levels.
  • Proven strategic thinking and a commitment to governance and risk excellence.
  • The ability to proactively engage, collaborate, and enable across all levels of the business.

This is an excellent opportunity to make a meaningful impact in our organization and contribute to our mission.

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