Technical Advisor
3 weeks ago
Job Summary:
The Technical Advisor will provide expert technical assistance to the Claims Advisors, contributing to proactive claims management and ensuring timely and appropriate decisions.
Key Responsibilities:
- Provide specialist technical and professional advice for complex claims, analyzing data to arrive at the correct course of action.
- Act as the subject matter expert for the immediate team, providing technical expertise and support to ensure ongoing quality decisions and outcomes.
- Coach and mentor Claims Advisors to develop legislative and regulatory knowledge and skills, promoting a high-performing team environment.
- Interpret market information, legislative changes, and performance data to identify opportunities for improvement and collaborate with the Technical Specialist and Leader to develop individual and team capabilities.
Requirements:
- Proven experience in NSW Workers Compensation and Personal Injury Management.
- Tertiary qualification in Business, Commerce, or a related field (desired).
- Diploma of Personal Injury Management (desired).
What We Offer:
- Competitive benefits package and excellent work culture.
- Excellent discounts on retail, banking, and insurance products.
- Flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
- Ongoing study support and career development programs.
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