Healthcare Support Professional

22 hours ago

Wollongong City Council, Australia beBeeHealthcare Full time $50,000 - $80,000

As a skilled Healthcare Support Professional, you will provide high-quality front desk administration and patient care services in our dynamic medical centre.

Your primary role will involve responding to phone calls, scheduling appointments, processing claims and payments, and liaising with patients, doctors, and other healthcare professionals in a compassionate and respectful manner.

Main Responsibilities:
  • Front Desk Administration: Responding to phone calls, scheduling appointments, and processing claims and payments
  • Patient Care Services: Providing exceptional patient care, communicating effectively with patients, and addressing their queries and concerns
  • Administrative Support: Scanning and updating patient-related correspondence and results, and providing general reception and administrative support as required
Essential Requirements:
  • Previous experience in a similar role or industry preferred
  • Familiarity with best practice software highly regarded but not essential
  • Excellent customer service skills, ability to work in a fast-paced environment, and strong attention to detail
  • Confident use of technology, including software applications and hardware equipment

We are seeking a motivated and empathetic individual who is passionate about delivering exceptional patient care and providing excellent administrative support. If you have a strong desire to make a positive impact in the lives of others, we encourage you to apply for this exciting opportunity.

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