
Gaming Attendant: Customer Service Expert
3 days ago
As a Gaming Attendant, you will be responsible for providing exceptional customer service experiences to our members and guests across three venues.
The role involves working on a permanent part-time basis, primarily based at Blacktown Workers and Blacktown Sports Club.
We offer ongoing opportunities for training and development to help grow your career within the hospitality industry.
You will work with passion-driven colleagues who strive to deliver outstanding customer service experiences.
About this role:
- Provide food/drinks service to members and guests promptly, friendly, and professionally
- Attend to gaming machine maintenance and payouts
- Maintain cleanliness of our service areas on the gaming floor
About you:
- Previous gaming attendant experience (at least 1 year)
- Current NSW RSA, RCG competency card
- Availability to work various shifts including late nights, weekends, and Public Holidays
- Ability to work in a fast-paced environment
- Meet physical requirements, including standing/being on feet for long periods and walking the gaming floor
Benefits:
- Competitive rates above award rate
- Employee Enterprise Agreement
- Free onsite undercover parking
- Birthday leave
- Uniforms provided
- Staff Christmas Party
- Staff events - Trivia, Paint & Sip, Karaoke
- Employee Assistance Program - up to 6 sessions annually
- 25% staff discount with our food vendors
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