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Casework Support Worker

2 weeks ago

Fairfield City Council, Australia NSW Department of Communities and Justice Full time

About the Role

The NSW Department of Communities and Justice is seeking a skilled and dedicated individual to join our team as a Casework Support Worker.

As part of this role, you will provide assistance to caseworkers in preparing documentation and helping with case planning for children and young people. Your strong communication skills and ability to work effectively with families will be essential in sourcing and sharing information, making referrals and appointments, and maintaining timely client and casework records.

We are looking for someone who has experience working with vulnerable and diverse groups, possesses strong record-keeping skills, and understands the complex and challenging situations faced by some disadvantaged families. In return, we offer a challenging and rewarding career, flexible work arrangements, competitive pay and conditions, and opportunities for training and development.

  • Main Responsibilities:
  • Assist caseworkers in preparing documentation and helping with case planning for children and young people.
  • SOURCE and SHARE information about families, making relevant referrals and appointments.
  • Maintain timely client and casework records, including client information system records.
  • Supervise low-risk family contact visits and prepare summary reports recording observations accurately.