Administrative Operations Lead
3 days ago
This role offers the chance to take responsibility for administrative functions, drive continuous improvement and mentor a team by streamlining workflows, developing new procedures, checklists, templates and forms, assisting with recruitment and onboarding, planning and publishing changes to rosters, overseeing administrative activities and resolving issues, coaching and developing team members, and acting as an administrative liaison.
">The ideal candidate has 3+ years of supervisory experience in General Practice, Allied Health or Specialist Medical Practice, with expertise in workflow streamlining, procedure development, knowledge of medical protocols, patient experience principles, and Medicare/Private fund billing and claims processes.
">In addition to these skills, the successful applicant must possess excellent communication and interpersonal skills, be proficient in Microsoft applications and have experience using medical software such as Clinic to Cloud.
">Key qualifications include a Certificate IV (or higher) in Business Administration, Health Administration or Management, and certifications such as Working with Children Check, National Police Check, First Aid Officer (+CPR), and Emergency Warden (or willingness to obtain).
To succeed in this role, applicants should demonstrate a passion for improving administrative processes, building strong relationships with healthcare professionals, and providing exceptional patient experiences. A collaborative mindset, adaptability, and a commitment to ongoing learning are highly valued in this position.
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