Remote Technical Support Specialist

2 weeks ago


Cleveland, Queensland, Australia beBeeTechnical Full time $50,000 - $60,000

Job Title: Technical Support Engineer

This is a hybrid remote role based in Cleveland, Ohio. The position offers a dynamic work setup with approximately 2 days of remote work.

Key Responsibilities:

  • Provide technical support to end-users, infrastructure, and cabling
  • Maintain a mix of in-office, on-site customer visits, and work-from-home arrangements
  • Support customers via phone, chat, email, and in-person interactions

Required Skills and Qualifications:

  • Able to pass a thorough background check
  • Excellent communication skills for phone, video calls, chat, and email correspondence
  • Proficient in various technologies including Meraki, RingCentral, Ubiquiti / UniFi, Brivo, Eagle Eye

Benefits and Opportunities:

The successful candidate will have the opportunity to work in a fast-paced environment and contribute to the success of our team.

About the Role:

This role requires strong technical skills and excellent customer service skills. If you are looking for a challenging and rewarding career opportunity, please apply.



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