
Remote Technical Support Specialist
2 weeks ago
Job Title: Technical Support Engineer
This is a hybrid remote role based in Cleveland, Ohio. The position offers a dynamic work setup with approximately 2 days of remote work.
Key Responsibilities:
- Provide technical support to end-users, infrastructure, and cabling
- Maintain a mix of in-office, on-site customer visits, and work-from-home arrangements
- Support customers via phone, chat, email, and in-person interactions
Required Skills and Qualifications:
- Able to pass a thorough background check
- Excellent communication skills for phone, video calls, chat, and email correspondence
- Proficient in various technologies including Meraki, RingCentral, Ubiquiti / UniFi, Brivo, Eagle Eye
Benefits and Opportunities:
The successful candidate will have the opportunity to work in a fast-paced environment and contribute to the success of our team.
About the Role:
This role requires strong technical skills and excellent customer service skills. If you are looking for a challenging and rewarding career opportunity, please apply.
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