Innovative Leader

4 days ago

Warrnambool, Victoria, Australia beBeeServices Full time $95,120 - $124,999
Job Opportunity: Services Operations Manager

Transforming lives requires a visionary leader who can craft a brighter future and guide the path to get there.

We seek an experienced Services Operations Specialist to lead our Out of Home Care services with purpose, strengthen our systems, and drive meaningful impact.

About the Role:

This vital leadership position offers the opportunity to make a real difference in the lives of children and young people. As Services Operations Manager, you will be responsible for driving the vision and operations behind safe, high-quality home-based care.

Your focus will be on building better systems, empowering passionate teams, and championing the voices of children and young people at every step. You will lead innovation, shape strategy, and collaborate across teams and communities to deliver care that truly matters.

A strong emphasis on quality, compliance, and continuous improvement will guide your work, ensuring our services not only meet expectations but exceed them. If you are a strategic thinker with a deep commitment to child safety and a drive to influence lasting change, this could be your next career move.

Key Responsibilities:
  • Advise and support team members in case management frameworks, therapeutic models, and advocacy skills.
  • Monitor and report service delivery targets, including monthly SAMS data preparation.
  • Address Quality of Care concerns and incidents per CIMS, the Reportable Conduct Scheme, and Section 81 requirements.
  • Prepare and submit funding applications to support placements and caregiver needs.
  • Administer program services in accordance with service plans and funding requirements, providing operational support to staff.
You Will Thrive If:
  • You have a sound understanding of issues confronting disadvantaged children, young people, and their families, particularly clients involved with the Child Protection system and Out of Home Care programs.
  • You have an understanding of the Child Protection system and its role in the service system.
  • You possess demonstrated knowledge and understanding of legislation, standards, and guidelines within the health and community services sector.
  • You have demonstrated leadership skills and the ability to facilitate a team approach to achieve service objectives.
  • You have a demonstrated understanding of implementing therapeutic care to children, young people, and their carers.

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