Eye Care Consultant

2 weeks ago


Melbourne, Victoria, Australia beBeeCustomer Full time $50,000 - $60,000

Job Title: Eye Care Consultant

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  • A key role in delivering exceptional customer service and supporting Optometrists with pre-testing.
  • Offering personalized frame styling advice to customers and assisting with the dispensing of glasses with various lens options.
  • Building strong, genuine relationships with customers to provide a memorable customer experience.
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Key Responsibilities:

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  1. Supporting Optometrists with pre-testing tasks, ensuring accurate results and effective communication.
  2. Providing expert frame styling advice to customers, guiding them in selecting the perfect frames to suit their style and needs.
  3. Dispensing glasses with various lens options, taking into account individual customer preferences and requirements.
  4. Establishing and maintaining strong, supportive relationships with customers, fostering trust and loyalty.
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Requirements and Qualifications:

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  • A minimum of 3 months' optical experience, combined with retail/customer service expertise.
  • Possession of a Cert IV Dispensing qualification is highly desirable but not essential.
  • Exceptional enthusiasm for creating meaningful connections and contributing to eye health initiatives.
  • Superior communication skills, including excellent verbal abilities and attention to detail.
  • Ability to work collaboratively as part of a cohesive team, building genuine relationships to achieve shared goals.


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