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NDIS Plan Coordinator

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Sydney, New South Wales, Australia beBeeDisability Full time $102,345 - $123,456
Disability Support Specialist

About United for Care is a fast-growing, values-led NDIS provider supporting people with disability to live independently and with dignity. Our teams work hard, move fast, and care deeply about the impact we make every day.

The Role We're an innovative disability service provider seeking an experienced Specialist Support Coordinator/Senior Case Manager to manage complex NDIS participant plans, strengthen stakeholder relationships, and ensure funding is used effectively to deliver exceptional outcomes.

Main Responsibilities:
  • Manage complex NDIS participant plans, analysing funding and ensuring it's allocated correctly
  • Work closely with internal teams to flag and resolve issues early
  • Rebuild relationships with major plan managers and strengthen external stakeholder engagement
  • Provide monthly participant funding reports, review shift notes, and ensure documentation compliance
  • Partner with case managers (SIL/IHC) to support participants and prepare high-quality reports for external stakeholders
  • Handle challenging conversations professionally
  • Regular on-site visits to participants – a hands-on role
About You:
  • Strong stakeholder and relationship management skills
  • In-depth understanding of NDIS participant plans and funding structures
  • Leadership capability – influencing internally and externally
  • Finance literacy – but not an accounting role
  • Proven ability to manage complex caseloads in a fast-paced environment
  • Confidence dealing with difficult or high-pressure situations