Retail Operations Manager

3 days ago


Mount Waverley, Victoria, Australia St Vincent De Paul Full time

About the Role:

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at St Vincent de Paul. As a key member of our retail operations team, you will be responsible for leading a team of staff and volunteers to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead a team of staff and volunteers to achieve sales targets and deliver exceptional customer service
  • Develop and implement effective retail strategies to drive sales growth and improve customer engagement
  • Train and support staff and volunteers to ensure they have the skills and knowledge needed to succeed in their roles
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Collaborate with other teams to ensure seamless operations and achieve business objectives

About You:

We are looking for a highly motivated and experienced retail professional who is passionate about delivering exceptional customer service and driving sales growth. You will have a proven track record of success in a retail leadership role and be able to demonstrate strong leadership and communication skills.

Requirements:

  • Proven experience in a retail leadership role, with a focus on customer service and sales growth
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Ability to analyze sales data and identify trends and areas for improvement
  • Experience with training and developing staff and volunteers
  • Strong business acumen and ability to develop and implement effective retail strategies

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • The chance to make a real difference in your community


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