Senior Manager, Human Resources and Operations

2 weeks ago

Melbourne, Victoria, Australia DoorDash Technologies Australia Pty Ltd Full time
About the Role

DoorDash Technologies Australia Pty Ltd is seeking a highly skilled Senior Manager, Human Resources and Operations to join our People team. As a key member of our organization, you will play a pivotal role in building our business in Australia and driving growth through effective people management.

Key Responsibilities
  • Develop and implement a suite of People team programs, resources, and coaching to enable market-level growth and success.
  • Partner closely with senior leadership to build our people strategy and shape the global operating model.
  • Deliver day-to-day HR support, ensuring the company upholds best practices, remains legislatively compliant, and maintains a cohesive, productive, and positive work environment.
  • Coach business group leadership on people strategy, including team structure, strategic hiring, performance management, compensation, recognition, and learning and development.
  • Develop and execute employee relations efforts, including planning and coaching executives and managers on best practices.
  • Lead business groups through DoorDash's people programs, including engagement surveys, performance reviews, compensation reviews, talent development, and more.
  • Develop and enforce HR policies and procedures specific to the market.
  • Coach people managers in areas such as performance management, leave management, reward/recognition, and more.
Requirements
  • 10+ years of experience in Human Resources, ideally in an HR Business Partner, Organizational Effectiveness, or Talent Development role.
  • Experience working in a fast-paced, high-performance culture where the business is constantly evolving.
  • Strong knowledge of local employment law.
  • Past experience coaching people managers, supporting employees, and navigating employee relations concerns.
  • Ability to think critically and anticipate issues before they arise, and proactively suggest long-term solutions.
  • Excellent judgment and the ability to make sound decisions independently.
  • Strong working knowledge of Google Sheets/Excel (pivot tables, VLOOKUPs, etc.).
  • Owner mentality and a bias towards action.
  • Outstanding communication and influencing skills.
About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

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