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Business Process Improvement Specialist

1 week ago

City of Port Adelaide Enfield, Australia City of Port Adelaide Enfield Full time

The City of Port Adelaide Enfield (PAE) is a welcoming and inclusive organisation that values diversity and equity. We are seeking an experienced Senior Business Analyst to join our IT team and contribute to the implementation of our new ERP solution.

As a key member of our implementation team, you will work closely with business stakeholders, the IT team, and delivery partners to ensure the new system meets the needs of both Council and the community. Key responsibilities include:

  • Leading the business analysis and requirements gathering phase of the project.
  • Developing and maintaining business cases and project plans.
  • Analysing existing business processes and identifying opportunities for improvement.
  • Collaborating with technical teams to ensure alignment between business and technical requirements.
  • Supporting the UAT process to ensure the delivered solution meets documented requirements.

To be successful in this role, you will have:

  • A tertiary qualification in business, information technology, or a relevant discipline.
  • Extensive experience as a Business Analyst in IT or a similar area, preferably with formal qualifications in Project Management and Business Analysis.
  • Proven experience with the implementation of business applications and technologies, with significant enterprise-wide business process change.

This is a rewarding opportunity for a motivated and experienced professional to make a meaningful contribution to our organisation's digital transformation journey.