Content Management System Administrator
3 days ago
Milestone IT is proud to be partnering with a renowned organization in Melbourne's inner CBD, offering an exceptional opportunity for an experienced professional to join their team and provide support and expertise around the TRIM content management system.
Job SummaryWe are seeking a highly skilled Content Management System Administrator to join our client's team. As a key member of their Information & Communication Technology department, you will be responsible for providing top-notch customer support, analysis skills, and advice to ensure seamless operation of their TRIM system.
Key Responsibilities- Deliver exceptional customer support and troubleshooting services for the TRIM system
- Provide expert analysis and advice to optimize system performance and user experience
- Offer customization and support for the TRIM product to meet evolving business needs
- Prior experience in HPE Content Manager (TRIM) system administration is essential
- Conduct training sessions for various stakeholders, including one-on-one, face-to-face, and classroom-style training
- Proven experience in using case logging systems and responding to support calls
- Advanced system troubleshooting skills, with significant experience in HPE Content Manager and proficiency in Windows-based computers
- Able to engage effectively with the team, ask questions, and contribute to configuration, training, and engagement work
- Process-driven individual with attention to detail and ability to work autonomously
- Excellent communication and interpersonal skills
This role presents an excellent opportunity to work with a forward-thinking organization that delivers valuable services to the Australian community. You'll not only have a rewarding job but also contribute to making a meaningful impact.
The initial contract duration is 6 months, with a strong possibility of converting to a permanent position for the right candidate. The estimated salary range for this position is $70,000 - $90,000 per annum, depending on experience and qualifications.
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