Technical Systems Specialist

7 hours ago

Melbourne, Victoria, Australia beBeeDocumentAutomation Full time $70,000 - $180,000

We are seeking an experienced technology professional to join our team in Melbourne.

About the Role:

This role is central to enhancing legal service delivery through document automation and workflow platforms. The successful candidate will act as both a technical lead and strategic partner, collaborating with stakeholders to streamline processes, improve efficiency, and maintain a secure, well-documented system environment.

Key Responsibilities:
  • Be an advocate and technical lead for document automation and matter workflow systems.
  • Engage with stakeholders to create and continuously improve processes, prioritising client requirements and business value delivery.
  • Critically assess and reverse engineer business processes to reduce friction, improve efficiency and deliver exceptional quality aligned to our client's expectations.
  • Document and publish developed solutions to improve transparency and support a well-documented technical environment.
  • Have a growth mindset, challenge legacy views and be open to learning new skills and systems.
  • Maintain precedents and templates in document automation systems.
  • Create and maintain SSRS reporting.
  • Administer and maintain web portals.
  • Management of user licenses.
  • Train and assist users in further developing their knowledge of document automation systems.
  • Liaise with vendors for provision of external support as needed.
  • Maintains cyber security at all times.
Requirements:
  • Advanced development skills in document automation systems.
  • Solid understanding of different areas of law.
  • Strong comprehension, critical thinking and attention to detail.
  • Excellent communication and interpersonal skills.
  • Good organisational and administrative ability.
  • Excellent literacy and presentation skills.
  • SQL, SSRS and PowerBI reporting experience desirable.

Minimum 5 years' experience in the legal industry

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