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Regulatory Compliance Manager

1 week ago

Melbourne, Victoria, Australia Nextt Full time

As the Head of Quality & Practice at Nextt, you will play a critical role in driving excellence in quality assurance and regulatory compliance. With a focus on continuous improvement and best practices, you will lead the development and implementation of quality frameworks that ensure organisational success.

About the Opportunity
  • You will have the opportunity to work collaboratively with frontline teams to implement quality initiatives and engage with stakeholders to build strong relationships.
  • With a focus on regulatory compliance and risk management, you will ensure that our organisation meets the highest standards in service delivery and participant outcomes.
  • As a leader, you will drive a culture of continuous improvement and best practice across the organisation.

Key Responsibilities:

Leadership & Quality Management
  • Develop and implement strategic quality initiatives to achieve organisational goals.
  • Establish a framework for accountability and performance, leveraging data-driven insights.
  • Drive a culture of continuous improvement and best practice across the organisation.
  • Take a hands-on approach to implementing key quality initiatives that enhance service delivery.
Regulatory Compliance & Risk Management
  • Ensure compliance with NDIS Quality and Safeguards Commission standards.
  • Oversee risk management strategies to prioritise participant and workforce safety.
  • Develop and maintain quality frameworks, policies, and procedures aligned with regulations.
  • Lead compliance reporting, audits, and reviews, ensuring regulatory excellence.
About You
  • Tertiary qualifications in a relevant field (e.g., disability, health, social work, quality management).
  • Extensive leadership experience in strategic execution, quality assurance, and compliance within the disability, health, or community services sector.
  • Deep understanding of the NDIS Quality and Safeguards Framework and compliance requirements.
  • Hands-on experience implementing quality frameworks and engaging with operational teams to drive improvements.