Digital Transformation Leader

1 week ago

Melbourne, Victoria, Australia IAG Full time

About the Role

We're seeking a skilled Digital Transformation Leader to join our Salesforce team. As a key member of our product development team, you will be responsible for leading and organizing a technical team to develop and transform the Salesforce platform. You will combine customer strategy skills to focus on value with the ability to execute in a delivery team.

Your Key Responsibilities

  • Develop and execute IAG's future Intermediated strategy, experience, and roadmap.
  • Develop and own the Salesforce backlog to deliver the Intermediated and Platform roadmap.
  • Work with business and technology teams across IAG to identify priorities to inform Salesforce product backlog.
  • Work with the team to develop prioritised customer-centric user stories and definition of ready.
  • Develop and/or iterate ways of working with key stakeholders across the business and Product and Strategy to ensure alignment and information sharing.
  • Work with Salesforce and IAG's Salesforce team to ensure consistent messaging about opportunities and the roadmap within IAG.
  • Enable teams to activate end-to-end digital experiences for customers, colleagues, and partners that are more secure, robust, and scalable than ever before, and deliver them with lightning speed.

About You

We are looking for the right person with a great attitude who will be a solid team fit with the following skills and experiences:

  • Display an entrepreneurial mindset and experience rallying stakeholders behind a vision.
  • Demonstrated ability to develop product or customer experience strategies/roadmaps.
  • Proven experience of deeply understanding business desired outcomes.
  • Proven experience of creating, managing, and prioritising a product backlog.
  • Have worked in a large organisation and translated strategy into development tasks.
  • Have excellent stakeholder management and storytelling experience.
  • Extensive experience of working as a Product Owner in Salesforce.

About IAG

IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we're also a tech and research facility, a hub for climate change experts, and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament, and back them up in the community when life's moments hit hardest.

We're a purpose-led Trans-Tasman group dedicated to making your world a safer place. At IAG, you're not just part of one brand, you're part of a large group that turns our purpose into action by helping, supporting ambitions, and making insurance accessible.

We're ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose, and help you live your own purpose through us.

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