Operational Workforce Strategist

1 week ago

Perth, Western Australia beBeeAnalytical Full time $105,595 - $134,371

Do Work That Matters.

The Role

As a vital member of our workforce management team, you will play a key role in driving business success. Your primary responsibility will be to ensure seamless day-to-day operations by determining resourcing needs and implementing short-term planning strategies.

Key Responsibilities
  • Utilise real-time data from workforce planning tools and contact centre technologies to monitor call and message queues.
  • Provide actionable insights and impact assessments to support strategic decision-making and enhance customer experience.
  • Schedule resources aligned with business objectives, service levels, and training goals.
  • Maintain accurate employee records using advanced workforce planning tools.
Requirements
  • Proven experience in fast-paced contact centre environments.
  • Excellent interpersonal and communication skills.
  • Strong planning and organisational abilities.
  • Great problem-solving and analytical capacity.
  • Proficiency in Microsoft Office software.

We're seeking individuals who are passionate about delivering exceptional results and contributing to our team's success.

  • National Workforce Strategist

    7 days ago

    Perth, Western Australia beBeeWorkforce Full time $90,000 - $115,000

    Job DescriptionWe are seeking a highly skilled National Workforce Strategist to join our dynamic team.This role is integral to the overall operational planning, ensuring effective resource positioning to support the organisation's goal of achieving excellence in customer service. As the National Workforce Strategist, you will be responsible for managing...

  • Workforce Planning Strategist

    1 week ago

    Perth, Western Australia beBeeStrategist Full time $98,253 - $146,859

    Role OverviewCommBank’s Chief Operations Office is seeking a Workforce Planning Strategist to join our Strategy and Risk team. The team contributes to the organization's strategy by providing leadership and governance on the operations agenda, ensuring the health of all programs in our portfolio, managing strategic workforce planning, and giving...

  • Workforce Development Strategist

    1 week ago

    Perth, Western Australia beBeeDevelopment Full time $100,000 - $150,000

    Job TitleWe are seeking a seasoned Workforce Development Strategist to drive organizational growth and excellence.Key Responsibilities:Gap Analysis and Training Design:Performance Improvement Strategies:Requirements:Relevant Work Experience:Leadership Skills:Analytical and Problem-Solving Abilities:What We Offer:Competitive Compensation Package:Opportunities...

  • Operational Workforce Strategist

    5 days ago

    Perth, Western Australia beBeeWorkforce Full time $90,000 - $100,000

    Workforce Planning OpportunityThis role is a key position in our dynamic operations team, focusing on aligning people, processes, and planning to maximise performance across our villages.As a Workforce Planner, you will partner with operations leadership to align workforce planning with business strategy and site needs. You will also support workforce...

  • Workforce Planner

    1 week ago

    Perth, Western Australia beBeeStrategist Full time

    Key Role: Workforce StrategistWe seek a highly skilled and proactive Workforce Strategist to join our team. This pivotal role will ensure that our workforce is optimally aligned with business objectives. As a key member of the team, you will be responsible for analysing workforce data, forecasting staffing needs and developing comprehensive strategies to...

  • Workforce Strategist

    6 days ago

    Perth, Western Australia beBeeWorkforce Full time $90,000 - $100,000

    Are you a detail-oriented professional with exceptional analytical skills? We're looking for an experienced Workforce Planner to support our dynamic operations team. As a key enabler of our workforce strategy, you'll be responsible for aligning people, processes, and planning to optimise performance across our villages.About the RoleThis is a unique...

  • Operations Strategist

    1 week ago

    Perth, Western Australia Bebeeoperations Full time

    Operations Strategist - AustraliaWe are seeking an experienced Operations Strategist to lead and optimize our core operational functions in Australia, ensuring efficiency, scalability, and alignment with our overall business objectives.About the Role:To oversee 4 key areas: outsourcing, banking, customer service, and internal processes.To develop and...

  • Operations Strategist

    1 week ago

    Perth, Western Australia beBeeoperations Full time $120,000 - $250,000

    Operations Strategist - AustraliaWe are seeking an experienced Operations Strategist to lead and optimize our core operational functions in Australia, ensuring efficiency, scalability, and alignment with our overall business objectives.About the Role:To oversee 4 key areas: outsourcing, banking, customer service, and internal processes.To develop and...

  • Workforce Strategist

    1 week ago

    Perth, Western Australia beBeeProject Full time $98,765 - $123,456

    Senior Project Officer Role OverviewThe Workforce Strategic Initiatives team is seeking a pool of Senior Project Officers for permanent and fixed term, full-time and part-time vacancies.The RoleProvide clear and timely advice to management on workforce matters using analytical skills and knowledge of education workforce issues.Apply project management skills...

  • Workforce Strategist

    1 week ago

    Perth, Western Australia beBeeTransformation Full time $86,000 - $124,000

    Strategic Workforce ConsultantThe Opportunity:We are seeking a seasoned professional to join our Workforce Strategy and Transformation team as a consultant or senior consultant. This role will involve collaborating with leadership teams and HR business partners to shape and execute strategic workforce planning initiatives.SUPPORT PARTNERSHIPS WITH LEADERSHIP...