Workforce Strategy Lead

6 days ago


Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role

As the Senior Manager, Workforce Strategy in our Workforce Strategy & Transformation Team, you'll play a key role helping us to become trusted advisors and delivery partners to T&C and the business, through a strategy led, data informed, and people enabled approach to workforce strategy and transformation.

This senior role will have oversight of the technical discipline to ensure its effective application and quality, whilst supporting the Head of Workforce Strategy & Analytics prioritise resourcing allocation and decision making as it relates to workforce strategy and strategic workforce planning outcomes across divisions and the enterprise.

The role will also be responsible for overseeing the professional development of members of the Workforce Strategy team, including supporting defining and leading delivery of capability uplift requirements.

This position is required to drive continuous improvement across the specialist discipline, with a focus on delivery efficiency and impact.

The role will work closely with the Workforce Strategy Execution Lead to ensure a seamless integration and end-to-end experience for the business when shifting from workforce strategy development to strategy implementation.

Key Responsibilities

  • Supporting the development of the organisational play book for Workforce Strategy Development;
  • Scoping and acting as an SME and providing oversight for select major programs and projects across the capability as required;
  • Works with WS&T Portfolio owners to problem solve workforce strategy development approaches that ensure the delivery of projects, and manage the methodology issues of inflight projects;
  • Monitoring adherence to the standards within area of expertise and ensuring alignment with Workforce Strategy Execution, Programmatic Analytics, Reporting Delivery and other WS&T Strategic Capabilities (Workforce Implementation, Organisation Strategy & Design);
  • Ensuring a business readiness assessment is applied for new Workforce strategy development projects before committing support, including ensuring business problems have been validly identified;
  • Monitoring and driving capability development towards the vision for the expertise of the Capability;
  • Continuously developing expertise and staying up to date with emerging trends, practices and information in area of expertise and more broadly;
  • Supporting the Head of Workforce Strategy & Analytics in working with WS&T Portfolio Owners, other W&ST LT and wider T&C to understand and plan for workforce capability needs, current and future;
  • Owning and managing the service proposition for Workforce Strategy (including Workforce Strategy Delivery);
  • Supporting management of the total capability pool available to deliver projects including leveraging individuals in Workforce Strategy & Analytics, wider WS&T and external 3rd parties (including defining the way of working, governance and escalations on Workforce Strategy projects with consultancies);
  • Responsible for the personal development, performance reviews and capability uplift of direct reports;
  • Coaching and development planning on expertise and personal development by promoting an 'always learning' culture;
  • Share insights and knowledge of own expertise with Project Leads/members and organisation;
  • Supporting the Head of Workforce Strategy & Analytics with input into WS&T governance, including WS&T prioritisation, resource allocation and decision making as it relates to Workforce Strategy

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Deep and extensive expertise in your specialist discipline and a proven ability to innovate and stay up to date
  • Ability to actively connect outside and inside ANZ to leverage latest thinking, providing practical/relevant ideas, improvements and fit-for-purpose solutions
  • Ability to apply expertise in novel and ambiguous contexts to problem solve complex organisational issues
  • Ability to work in a dynamic, agile and often ambiguous environment
  • Ability to collaborate across diverse teams and stakeholders, creating a shared purpose that brings people together to deliver outstanding outcomes aligned to a mission
  • Ability to be a connector – acutely aware of teams and stakeholders in a way that you know when and how to leverage the expertise of others to deliver
  • Effective communication skills (verbal and written) and ability to interact with a range of stakeholders at all levels

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

What will your day look like?

This role will be accountable for the following:

  • Supporting the development of the organisational play book for Workforce Strategy Development;
  • Scoping and acting as an SME and providing oversight for select major programs and projects across the capability as required;
  • Works with WS&T Portfolio owners to problem solve workforce strategy development approaches that ensure the delivery of projects, and manage the methodology issues of inflight projects;
  • Monitoring adherence to the standards within area of expertise and ensuring alignment with Workforce Strategy Execution, Programmatic Analytics, Reporting Delivery and other WS&T Strategic Capabilities (Workforce Implementation, Organisation Strategy & Design);
  • Ensuring a business readiness assessment is applied for new Workforce strategy development projects before committing support, including ensuring business problems have been validly identified;
  • Monitoring and driving capability development towards the vision for the expertise of the Capability;
  • Continuously developing expertise and staying up to date with emerging trends, practices and information in area of expertise and more broadly;
  • Supporting the Head of Workforce Strategy & Analytics in working with WS&T Portfolio Owners, other W&ST LT and wider T&C to understand and plan for workforce capability needs, current and future;
  • Owning and managing the service proposition for Workforce Strategy (including Workforce Strategy Delivery);
  • Supporting management of the total capability pool available to deliver projects including leveraging individuals in Workforce Strategy & Analytics, wider WS&T and external 3rd parties (including defining the way of working, governance and escalations on Workforce Strategy projects with consultancies);
  • Responsible for the personal development, performance reviews and capability uplift of direct reports;
  • Coaching and development planning on expertise and personal development by promoting an 'always learning' culture;
  • Share insights and knowledge of own expertise with Project Leads/members and organisation;
  • Supporting the Head of Workforce Strategy & Analytics with input into WS&T governance, including WS&T prioritisation, resource allocation and decision making as it relates to Workforce Strategy

Why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.



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