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Customer Support Representative

2 months ago


Campbellfield, Victoria, Australia Komatsu Australia Pty Ltd Full time
About the Role

We are seeking a highly motivated and detail-oriented Customer Support Representative to join our team at Komatsu Australia Pty Ltd. As a key member of our customer support team, you will be responsible for providing exceptional support to both internal and external customers, ensuring that their needs are met and exceeded.

Key Responsibilities
  • Provide assistance to customers with parts quotes, sales, and order tracking
  • Liaise with local vendors and transport providers to support customer needs
  • Ensure operational standards are met and exceeded
  • Develop and maintain strong relationships with customers and stakeholders
  • Contribute to the development of process improvements and best practices
What We Offer
  • A comprehensive training program to develop your skills and knowledge
  • A supportive and inclusive work environment
  • Opportunities for career advancement and professional growth
  • A competitive remuneration package
  • A range of employee benefits and perks
Requirements
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
  • Ability to work collaboratively as part of a team
  • Commitment to delivering exceptional customer service
About Komatsu Australia Pty Ltd

Komatsu Australia Pty Ltd is a leading provider of heavy machinery and equipment solutions. We are committed to delivering exceptional customer service and support, and we are seeking a talented and motivated individual to join our team.