Music Licensing Specialist

4 weeks ago


Ultimo, New South Wales, Australia APRA AMCOS Full time
About the Role

We are seeking a highly motivated and results-driven Licensing Representative to join our team at APRA AMCOS. As a key member of our licensing team, you will play a critical role in ensuring that businesses across Australia and New Zealand have the necessary permissions to play, perform, copy, or record music.

Key Responsibilities
  • Proactively engage with licensees to educate them on licensing requirements and ensure compliance.
  • Utilize strong communication skills to effectively convey complex licensing information and close opportunities.
  • Maintain a thorough understanding of our licence scheme offerings and stay up-to-date on industry developments.
  • Meet and exceed daily call targets and monthly/quarterly performance metrics.
  • Maintain accurate and up-to-date records of customer interactions and activities in our CRM system.
Requirements
  • Proven experience in sales, call centre, or customer service is highly desirable.
  • Excellent communication skills with a natural ability to connect with people over the phone.
  • Strong negotiation and closing skills.
  • Positive attitude, resilience, and a strong desire to succeed.
  • Strong attention to detail.
What We Offer
  • A dynamic and collaborative work environment that values collaboration, respect, skill, imagination, and accountability.
  • Hybrid work options, combining the convenience of remote work with in-office collaboration.
  • Generous employee benefits, including learning and development programs, 18 weeks paid parental leave, discounted private health benefits, novated lease vehicles arrangements, access to financial services, employee assistance programs, and more.


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