Banking Consultant

14 hours ago


Newcastle West, Limerick, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Banking Consultant to join our Retail Banking team in Kotara, NSW. As a key member of our team, you will play a critical role in providing customers with a seamless banking experience, meeting their end-to-end financial needs, and educating them on digital solutions.

You will be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience. Your exceptional customer focus, adaptability, and willingness to work in a team environment will be essential in achieving our customer promises.

As a Banking Consultant, you will have the opportunity to:

  1. Provide customers with a seamless branch experience by meeting their end-to-end banking needs.
  2. Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.
  3. Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
  4. Actively participate in and support bank programs and initiatives.
  5. Take responsibility to 'know your customer' from a risk perspective.
  6. Ensure compliance with ANZ and branch policies and procedures.
What We Offer

At ANZ, we offer a range of benefits, including flexible working arrangements, access to health and wellbeing services, and discounts on selected products and services. We are committed to building a workplace that reflects the diversity of the communities we serve and welcome applications from everyone.

We are an equal opportunities employer and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.


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