Middleware and Integration Platform Manager

1 week ago

Sydney, New South Wales, Australia beBeeMiddleware Full time $120,000 - $180,000

Job Description:

The Middleware and Integration team within the Infrastructure Service Delivery unit is accountable for operating Suncorp's Middleware and Integration platforms. This service specialist role focuses on integration technologies, primarily IBM WebSphere Message Broker (now known as IBM ACE), and concentrates on governing IT Managed Service Providers to deliver top-notch, end-to-end operations and run Middleware and Integration services through governance, reporting, and continuous service improvement initiatives.

This position presents a unique opportunity to step into a technical leadership role, leveraging your robust middleware and message broker experience to lead innovation and automation on the platform.

Key Responsibilities:

  • Lead automation and innovation on the Middleware and Integration platforms
  • Provide technical direction to the offshore team on the day-to-day activities of this platform; service level management and supplier governance
  • Evaluate adherence to a Build to Run framework enabling a fast pace of change and transition into production.
  • Evaluate adherence to Suncorp's SIAM framework to ensure quality of Change, Release, and Deployment.
  • Implement knowledge management including shift left from L4-L0.
  • Maintain the availability and health of Middleware & Integration systems and services.
  • Reduce technical debt to improve availability and overall costs of maintenance and Managed Service Provider contracts.
  • Contribute to team, business, and group priorities with a sense of purpose.
  • Develop end-to-end monitoring, alerting, and automation to enable proactive operations and self-healing capabilities, identify incidents, and issues.
  • Support the identification and remediation of complex problems.

Required Skills and Qualifications:

To be successful in this role, you will require demonstrated knowledge of Infrastructure Services, experience with Middleware and Integration Platforms preferably IBM Integration Bus (IIB) and/or IBM Application Connector (ACE) for Enterprise, including but not limited to: Platform administration, Platform builds, Support and optimisation of Platform queries, Scripting, An understanding of failover clustering, database mirroring, always-on availability groups, Managing monitoring and alerting, Licencing, Involvement and support in major outages and critical incidents, Governance, influencing, and communicating, Developing design documents and end-to-end process mapping.

Benefits:

We offer a range of benefits, including discounts and offers on retail favourite stores, banking, and insurance products, flexible working and leave options, ongoing study support, career development programs, payroll giving, donation matching, paid volunteer leave, employee assistance program, and dedicated employee council.

About Us:

We're proud to be part of a diverse family alongside trusted names in insurance. Our shared customer obsession drives us to make the complex simple and bring our customers peace of mind when it matters most. Whether guiding people through life's biggest moments or providing support in times they need it most, you'll be driven forward by our Purpose – to build futures and protect what matters.

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