Customer Solutions Liaison

1 week ago

Sunshine Coast, Australia beBeeService Full time $55,000 - $85,000
Customer Solutions Specialist Job Opportunity

We are currently seeking a skilled Customer Solutions Specialist to join our team on a full-time basis.

Job Responsibilities
  • Deliver exceptional customer service experiences in a dynamic contact centre environment.
  • Provide comprehensive information on government programs and processes.
  • Maintain a positive, empathetic, and professional approach in every interaction.
  • Master complex enquiries, leveraging your in-depth knowledge and problem-solving skills.
  • Capture customer details and log interactions in our CRM system.
Requirements
  • Excellent communication and interpersonal skills.
  • Strong problem-solving & critical thinking abilities.
  • Commitment to delivering impressive customer service experiences.
  • Flexibility and adaptability in a fast-paced environment.
  • Computer proficiency.
What We Offer
  • Financial and non-financial incentives.
  • Career growth opportunities.
  • A robust wellness program.
  • Employee discounts.
  • An employee referral program.

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