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Bookings and Events Coordinator

2 months ago

Caboolture, Queensland, Australia Belgravia Leisure Full time

The Role

We are seeking a highly organized and customer-focused individual to join our team at Belgravia Leisure as a Bookings and Events Coordinator. As a key member of our operations team, you will be responsible for managing venue bookings, liaising with stakeholders, and ensuring seamless event experiences for our customers.

Key Responsibilities

  • Manage venue bookings with external stakeholders and user groups, ensuring accurate records and timely invoicing.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a professional and timely manner.
  • Collaborate with the Venue Manager to maximize bookings and revenue, identifying opportunities for growth and improvement.
  • Assist with event setup and pack down, ensuring all necessary equipment and resources are available.
  • Build and maintain relationships with schools, organizations, and other stakeholders, promoting our services and events.

Requirements

  • Strong communication, customer service, and organizational skills, with the ability to work in a fast-paced environment.
  • Previous experience in bookings, administration, or sales, with a proven track record of success.
  • Ability to multitask and handle high-pressure situations, with a focus on delivering exceptional results.
  • First Aid, CPR, and Working with Children certifications, or willingness to obtain.

Why Work with Us?

  • Join a dynamic and sports-focused organization, committed to delivering exceptional experiences for our customers.
  • Be part of a supportive and energetic team, dedicated to excellence and innovation.
  • Opportunities for growth and development, with a focus on making a real impact in our community.