Programs Coordinator
4 weeks ago
About the Role
The Programs Assistant will play a vital role in ensuring the smooth operation of our venue. Reporting directly to the Stadium Venue Manager, this position requires a customer-focused individual who can provide exceptional service to our guests.
Key Responsibilities
- Assist with day-to-day operations, including cleaning and setting up for sports and events
- Provide excellent customer service, responding to guest inquiries and resolving issues in a timely manner
- Work in the café, preparing and serving food and beverages
- Facilitate internal programs and services, ensuring a seamless experience for our guests
- Be flexible and willing to learn, with a strong focus on teamwork and collaboration
Requirements
- Current First Aid Certificate (Level 2)
- Current CPR Certificate
- Police Check
- Current Working with Children Check or equivalent
- Strong customer service background
- Barista trained and food handling experience
- Must have evening and weekend work availability
Desirable Skills
- Competent ability with Microsoft Office
- Prior experience/knowledge of sales processes
- Basketball and/or Futsal experience/referee qualifications
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