Care Coordinator
2 months ago
About the Role:
Aveo Care at Home is seeking a skilled Case Manager to join our team at The Sanctuary Retirement Living in Caboolture South. As a Case Manager, you will play a vital role in assessing the care needs of our residents, providing support and guidance to access government-funded services, and managing home care packages.
Key Responsibilities:
- Meet with prospective residents and their families to understand and assess their care needs
- Provide tailored information on care needs, services, and funding options available
- Establish home care plans aligned to resident care needs, ensuring supports are in place as required
- Prepare and maintain records, documents, and reports as required
- Deliver excellent customer service to residents, families, staff, management, visitors, and external health professionals
- Monitor the effectiveness of services by ensuring consumers receive the care and support services they require to meet identified needs, goals, and preferences
- Promote Aveo Care at Home services by attending events, assisting with the transfer of home care packages, and providing support throughout the My Aged Care journey
Requirements:
- Current AHPRA Div 1 registration with experience preferably in a Home or Community Care setting
- Demonstrated experience in understanding and managing care plans and clinical assessments
- Solid understanding of My Aged Care and Home Care Packages or similar commonwealth funding package models
- Excellent people management, technology, and communication skills. Experience with Alayacare is a bonus
- Current CPR Certificate and two (2) COVID Vaccinations (required)
About Aveo:
Aveo is a leader in retirement living, with 30 years' experience. We provide the stability and confidence to try new things and keep innovating. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 12,000 residents across 80+ diverse communities nationwide. We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care, and Respect. Together we create thriving communities that help retired Australians be their best selves.
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