Customer Success Specialist

6 days ago

Perth, Western Australia beBeeCommunity Full time $40,000 - $60,000
Job Description

We're looking for a Community Associate to join our team.

This role involves helping us nurture and support our customers at a Centre level. You'll be contributing to the growth and success of your customers, helping them to use flexible working to enhance their productivity.

As a Community Associate, you will help our customers make the most out of our services, ensuring they receive exceptional experiences every interaction.

Responsibilities
  • Build effective relationships with new and existing customers
  • Work as part of a team to give our community everything they need.
  • Creating an engaging atmosphere that fosters collaboration and communication.
  • Answering incoming calls and preparing meeting rooms
  • Completing general administrative duties
  • Care for your centre - ensure it is always the professional, inspiring work environment
Skills & Traits About You
  • Effortlessly enthusiastic - bring a positive, inspiring attitude with fantastic customer service skills
  • Resilient - combine an appetite for a challenge with the ability to adapt to fast-changing situations.
  • Approachable & influential - build strong relationships with every customer to better deliver on their needs.
  • Proudly diligent - have an eye for detail, understanding how high standards in the smallest moments feed into the wider revolution.
  • Self-motivated - take ownership and act decisively to solve problems, make your time count.
Benefits
  • A competitive package that reflects our commitment to excellence
  • A world-class, high-calibre work environment that inspires creativity and innovation
  • The freedom to manage your time effectively, balancing work and personal life
  • Ongoing training and development opportunities to nurture your ambition
  • Opportunities to take increased responsibility over centre operations, driving growth and success
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Facilities Services

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